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| Titre : | ‘It’s Like a War Zone’: Jay’s Liminal Experience of Normal and Extreme Work in a UK Supermarket during the COVID-19 Pandemic (2021) |
| Auteurs : | Minjie Cai ; Scott Tindal ; Safak Tartanoglu Bennett ; Jay Velu |
| Type de document : | Article : document électronique |
| Dans : | Work, employment and society (vol. 35, n° 2, April 2021) |
| Article en page(s) : | pp. 386–395 |
| Langues: | Anglais |
| Catégories : |
Thésaurus CEREQ GRANDE DISTRIBUTION ; TEMOIGNAGE ; CRISE SANITAIRE ; ORGANISATION DU TRAVAIL ; SANTE AU TRAVAIL ; RISQUE PSYCHOSOCIAL ; STRESS ; PRATIQUE DE GRH ; REPRESENTATION DU TRAVAIL ; CONDITION DE TRAVAIL ; RELATION TRAVAIL-FAMILLE ; ROYAUME UNI |
| Mots-clés: | Covid-19 |
| Résumé : | This article presents a UK supermarket worker’s experiences of work during the COVID-19 pandemic. Writing during a period of uncertainty, Jay’s narrative reveals how the sudden and constant transitions between mundanity and extremity on the shop floor evoke conflicting emotions and work intensification that disrupt and reconstruct normality. His accounts describe violent customer behaviours, absent management, a lack of clear organisational policies, and the different views of appropriate health and safety measures among colleagues. It illustrates how liminality in the workplace at a time of crisis can endanger employees whose seemingly mundane jobs become extreme. |
| Document Céreq : | Non |
| En ligne : | https://doi.org/10.1177/0950017020966527 |
