Accueil
| Titre : | WES 2004 conference selected papers. Dossier (2005) |
| Auteurs : | Colette Fagan, dir. ; Irena Grugulis, dir. ; Mark Smith, dir. ; Kevin Ward, dir. ; Sharon C. Bolton ; Maeve Houlihan ; Jeff Hyman ; Dora Scholarios ; Chris Baldry ; Linda Glover ; Mike Noon ; Bill Martin ; Deborah Dean |
| Type de document : | Article : texte imprimé |
| Dans : | Work, employment and society (vol. 19, n° 4, December 2005) |
| Article en page(s) : | pp. 675-774 |
| Langues: | Anglais |
| Catégories : |
Thésaurus CEREQ COLLOQUE ; CENTRE D'APPEL ; FEMME ; GESTION ; QUALITE ; RELATION DE SERVICE ; RELATION TRAVAIL-FAMILLE ; THEORIE DU CAPITAL HUMAIN ; METIER DE LA DIRECTION GENERALE ; METIER DU SPECTACLE ; ROYAUME UNI |
| Résumé : |
6 articles :
- Colette Fagan, Irena Grugulis, Mark Smith, Kevin Ward, Introduction: the WES 2004 Conference selected papers - Sharon C. Bolton, Maeve Houlihan, The (mis)representation of customer service - Jeff Hyman, Dora Scholarios, Chris Baldry, Getting on or getting by?: Employee flexibility and coping strategies for home and work - Linda Glover, Mike Noon, Shop-floor workers’ responses to quality management initiatives: broadening the disciplined worker thesis - Bill Martin, Managers after the era of organizational restructuring: towards a second managerial revolution? - Deborah Dean, Recruiting a self: women performers and aesthetic labour |
| Document Céreq : | Non |
| En ligne : | https://journals.sagepub.com/toc/wesa/19/4 |
