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| Titre : | Downsizing, workload and interpersonal conflict: the moderating role of organizational restructuring (2023) |
| Auteurs : | Rahman Ullah ; Florent Noël |
| Type de document : | Article : document électronique |
| Dans : | Revue de gestion des ressources humaines (n° 127, janvier-février-mars 2023) |
| Article en page(s) : | pp. 51-71 |
| Langues: | Anglais |
| Catégories : |
Thésaurus CEREQ RESTRUCTURATION D'ENTREPRISE ; SUPPRESSION D'EMPLOI ; SOCIOLOGIE DES ORGANISATIONS ; CONFLIT DU TRAVAIL ; ORGANISATION DU TRAVAIL ; TRAVAIL ; PAKISTAN |
| Résumé : | In this study, we introduced and empirically tested a theoretical model that examines how and when downsizing leads to interpersonal conflict among survivors by exploring the mediating effect of workload and the moderating effect of organizational restructuring in this context. Hypotheses were tested by reference to survey data collected from 462 white-collar employees. The results revealed that downsizing was positively related to interpersonal conflict (i.e., task, process, and relationship conflicts) and that workload mediated the relationships between downsizing and task and process conflicts. Moreover, restructuring weakened the relationship between downsizing and workload and the indirect association between downsizing and task and process conflicts via workload. The current study highlighted a key mechanism, i.e., workload, by which downsizing leads to interpersonal conflict and indicated that restructuring minimizes survivors’ workload, thus further reducing the interpersonal conflict among them. Therefore, this study suggests that in cases of headcount reduction, managers should implement changes in their organizational structure and work processes to align them with the available workforce with the aim of minimizing survivors’ workload and interpersonal conflict. |
| Document Céreq : | Non |
| En ligne : | https://doi.org/10.3917/grhu.127.0051 |
