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Training and employment, n° 98. ‘Hello, how can I help you?’ Greeting jobs and their professional skills and practices - March-April 2012
| Titre : | Training and employment, n° 98. ‘Hello, how can I help you?’ Greeting jobs and their professional skills and practices - March-April 2012 |
| Type de document : | Bulletin |
| Paru le : | 01/03/2012 |
Dépouillements
Article : document électronique
Greeting jobs require an extensive set of professional skills and practices. Over and above the wide range of jobs involved, the most obvious aspect of this skill set is the relational component. It also has a less visible aspect, namely self-or[...]
