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Article : document électronique
Jon Olaskoagaâ€Larrauri ; Miren Barrenetxeaâ€Ayesta ; Antonio Cardonaâ€RodrÃguez ; Juan José Mijangosâ€Del Campo ; Marta Barandiaranâ€Galdós |The literature on quality management at higher education institutions has for some time been working on the basis of two issues: a) the diversity of ideas as to what “quality†means, which makes it harder to apply the principles of quality manag[...]
