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Auteur Paul Glavin |
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Article : document électronique
Scholarship has revealed inconsistent evidence on the issue of whether emotional labor represents an occupational health risk. Drawing from emotion regulation theory, the conservation of resources model and the interactive service work literatur[...]Article : document électronique
Job pressure is associated with increased role-blurring activities. Does higher status attenuate or exacerbate that association? Using data from a national sample of workers, the authors' study discovers that higher status functions as a moderat[...]