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Titre : | Journal of Human Resources Management and Labor Studies, Volume 6, Issue 2. - December 2018 |
Type de document : | Bulletin |
Paru le : | 01/12/2018 |
Dépouillements
Article : document électronique
Emotional labor, generally defined as the act of expressing organizationally-desired emotions in the workplace during service interactions, has been the center of many studies exploring the impact of this phenomenon on employees. Mainstream rese[...]