Accueil
| Titre : | Work, employment and society, vol. 16, n° 1. - March 2002 |
| Type de document : | Bulletin |
| Paru le : | 01/03/2002 |
Dépouillements
Article : texte imprimé
Phil Taylor ;
Gareth Mulvey ;
Jeff Hyman ;
Peter Bain
|
Despite the integration of telephone and VDU technologies, call centres are not uniform in terms of work organization. It is suggested that diversity can best be understood by reference to a range of quantitative and qualitative characteristics.[...]
Article : texte imprimé
This paper seeks to extend current perspectives on occupational health and safety (OHS) by integrating `emotional labour' into OHS debates. We focus on the growing incidence of customer violence in the airline and railway industries and how this[...]
Article : texte imprimé
Période couverte par le document : 1980-1990
The paper addresses the driving forces behind recent changes in labour market outcomes among market entrants in Europe. Based on data for 12 European countries from the 1988-97 European Community Lab[...]
Exemplaires(1)
| Code-barres | Cote | Support | Localisation | Section | Disponibilité |
|---|---|---|---|---|---|
| 1037150 | P | Périodique | CEREQ | Bibliothèque | Disponible |
